❓FAQ

What is VerifyKit?

VerifyKit is a purpose-built tool for web and mobile app developers to verify their users’ phone numbers. VerifyKit is a dependable and flexible solution that saves developers time and money by offering verification methods including WhatsApp OTP, Flashcall, Outbound Call, SMS OTP, and Inbound SMS while giving end-users the option to verify using their favorite way.

Is VerifyKit available in my country?

Our global number verification services include WhatsApp OTP, SMS OTP, and outbound call verifications. Inbound SMS and Flashcall are only available in a few select countries as of now.

** Click here to view the countries where we offer SMS OTP, Inbound SMS, Flashcall, and Inbound Call verification services.

What languages does VerifyKit support?

VerifyKit supports around 40 languages in verifications for mobile and web applications.

Is VerifyKit a paid service?

VerifyKit charges a fee for each number verification performed via WhatsApp OTP, Flashcall, Outbound Call, SMS OTP, and Inbound SMS.

The rates for verification will vary depending on the method, country, and phone operators. Fees for verification can be found here.

You can begin using VerifyKit by depositing funds into your VerifyKit account.

What verification methods are available?

VerifyKit supports WhatsApp OTP, Flashcall, Outbound Call, SMS OTP, and Inbound SMS verification methods.

What are the verification costs?

VerifyKit charges a fee for each number verification performed via WhatsApp OTP, Flashcall, Outbound Call, SMS OTP, and Inbound SMS.

The rates for verification will vary depending on the method, country, and phone operators. Fees for verification can be found here.

Fees for services provided by VerifyKit are charged to your account balance with us.

Which payment methods do you accept?

You can pay by credit card currently. We are working to include other alternative payment methods.

Will my credit card be charged without notice?

VerifyKit makes no unauthorized charges to your credit card. You can deposit as much money as you want to your VerifyKit account. The system uses the money you have deposited in the form of account credits. When you use VerifyKit services, we will collect payments from your account balance when needed.

How can I track my verification expenses?

Aside from the number of verifications, you can track your verification costs instantaneously on the dashboard display.

Can I use VerifyKit only for mobile apps?

You can use VerifyKit for both mobile apps and web-based apps.

Can I make changes to my verification channels at any time?

Sure. You can change the verification channels at any time by selecting the app that requires channel adjustment.

Which account will my app users see during verification?

Your users will see a number belonging to VerifyKit in their verification process.

When users verify with WhatsApp OTP, they will see the VerifyKit account. Your users will see the VerifyKit account and sometimes a number belonging to VerifyKit dudring SMS OTP verifications. In verifications made with Flashcall, Outbound Call, and Inbound SMS, your users will see a VerifyKit number.

How do I utilize the Inbound SMS method?

To get started with the Inbound SMS method, please contact [e-mail].

How do I utilize the Flashcall method?

To get started with the Flashcall method, please contact [e-mail].

How do I utilize the Outbound Call method?

To get started with the Outbound Call method, please contact [e-mail].

How does WhatsApp OTP verification work?

The user enters their phone number and chooses the WhatsApp OTP option from the VerifyKit screen. The user is then provided a 6-digit number over WhatsApp. By copying and pasting the code, the user navigates to the VerifyKit screen and completes the verification.

How does SMS OTP verification work?

The user enters their phone number and chooses SMS OTP from the VerifyKit interface. VerifyKit then sends the user a 6-digit code. By copying and pasting the incoming code, the user navigates to the VerifyKit screen and completes the verification.

How does Inbound SMS verification work?

The Messages app launches once the user enters their phone number and selects the SMS method from the VerifyKit screen. The user is presented with a code that needs to be sent to the VerifyKit account, and proceeds to input the code and completes the verification.

How does Flashcall verification work?

Flashcall is only compatible with the Android OS. From the VerifyKit screen, the user enters the phone number and chooses the Flashcall method. VerfiyKit calls the user, and the verification is performed without the user taking any action.

How does Outbound Call verification work?

From the VerifyKit screen, the user enters the phone number and chooses the Outbound Call method. The user receives a VerfiyKit call. The user completes the verification by entering all or part of the VerifyKit’s phone number on the VerifyKit screen.

Why can't I see any other methods on the panel other than WhatsApp OTP and SMS OTP?

To use the Inbound SMS, Flashcall, and Inbound Call methods, please contact us at [e-mail]. These methods need to be manually enabled for your account. After that, you can start utilizing these methods for user verification.

Can I authorize members of my team to use VerifyKit?

VerifyKit is a platform that allows multiple users to operate within one VerifyKit account. You can authorize as many people as necessary for adjustments and performance tracking after you connect your app on VerifyKit. You may modify these user authorizations at any time.

I have created a VerifyKit account. I want to authorize my developer for app integration. Can I do this?

VerifyKit has been designed to grant financial authorization only to the account owner. Hence, only the account owner is authorized to connect an app. After you connect your app, you can give authorization to your developer for app integration.

How often can I view the number of verifications performed with VerifyKit?

You can instantaneously track the number of verifications via the dashboard display and customize your reports according to categories such as operating system, app, verification channel and more.